Privacy Policy

Effective Date: 20-03-2025

Welcome to Matrix. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. By accessing our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identifiable Information (PII): Name, email address, phone number, and other contact details.

  • Transactional Data: Payment information, billing details, and purchase history.

  • Technical Data: IP address, browser type, device information, and browsing behavior.

  • Cookies and Tracking Data: Information collected via cookies and similar technologies.

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We collect personal data through:

  • Direct interactions: When you contact us, sign up for services, or submit forms.

  • Automated technologies: Through cookies, server logs, and analytics tools.

  • Third-party sources: Business partners, advertising networks, and publicly available sources.

3. How We Use Your Information

We use your personal data to:

  • Provide and manage our services.

  • Improve our website experience.

  • Process transactions and payments securely.

  • Respond to customer inquiries and support requests.

  • Send promotional and marketing communications (with your consent).

  • Ensure security, fraud prevention, and compliance with legal obligations.

4. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

  • Service providers: For website hosting, payment processing, and email communications.

  • Legal authorities: When required by law or to protect our legal rights.

  • Business partners: For collaborative marketing efforts (only with your consent).

5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings.

For more details, please see our Cookie Policy.

6. Data Security

We implement industry-standard security measures to protect your personal data. However, no online transmission is 100% secure. We encourage you to take precautions when sharing personal information online.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data.

  • Correction: Request corrections to inaccurate or incomplete information.

  • Deletion: Request the deletion of your data (subject to legal obligations).

  • Objection: Object to processing for marketing purposes.

  • Data Portability: Request transfer of your data to another service provider.

To exercise these rights, please contact us at matrix@matrixhealthcare.org

8. Data Retention

We retain your data only as long as necessary for business operations or legal compliance. Once no longer needed, we securely delete or anonymize your data.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices. We encourage you to review their privacy statements before sharing your data.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Matrix
B49/3, Site-4 Industrial Area, Sahibabad, Ghaziabad, UP-201010, India
Email: matrix@matrixhealthcare.org
Phone: +91-8595749830